Comprehensive Features Overview

Everything You Need to
Manage Bookings & Payments

From custom booking links to WhatsApp automation and flexible payments, Zenda gives African merchants every tool they need to serve customers and get paid instantly.

Custom Booking Links

Generate branded booking URLs that you can share anywhere. Customers book and pay in seconds.

Learn more

WhatsApp Bot Integration

Connect to your business WhatsApp. Let customers book through automated conversations.

Learn more

Flexible Payment Options

Accept mobile money, cards, or cash on-site. Get paid instantly with every booking.

Learn more

Scan to Book

zenda.app/demo-events/initial-consultation

QR CODE GENERATOR

Print & Display Anywhere

Generate QR codes for your booking link and display them in your physical location. Customers scan and book instantly without typing any URLs.

In-Store Bookings

Place QR codes at reception, on business cards, or in waiting areas

Print Marketing

Add to flyers, posters, brochures, and promotional materials

Business Cards

Include on the back of your business cards for instant bookings

WHATSAPP BOT INTEGRATION

Book Through WhatsApp Automatically

Connect Zenda to your business WhatsApp number and let an AI-powered bot handle bookings 24/7.

Turn WhatsApp Into Your Booking Assistant

Your customers already use WhatsApp every day. Now they can book your services through a simple conversation. The Zenda bot checks availability, confirms bookings, and sends payment links automatically.

AI-Powered Conversations

Natural language processing understands customer requests and responds intelligently.

24/7 Availability

Accept bookings even when you're sleeping, on vacation, or busy with other customers.

Multi-Language Support

Bot responds in French, English, Lingala, and other African languages.

Easy Integration

Connect your WhatsApp Business number in just 3 steps with our simple setup wizard.

Zenda Bot

Online

Bonjour! Je voudrais réserver initial consultation.

10:23 AM

Bonjour! 👋 Je suis Zenda Bot. Je vérifie tout de suite les disponibilités pour Live booking demo.

10:23 AM

J’ai trouvé ces créneaux disponibles:

📅 Lundi 18 Dec - 14:00
💰 $120.00
📅 Mercredi 20 Dec - 10:00
💰 $120.00
📅 Vendredi 22 Dec - 15:30
💰 $120.00

Quel créneau vous convient?

10:24 AM

Le lundi 18 à 14h s’il vous plaît.

10:25 AM

Parfait! ✅ J’ai réservé Initial Consultation pour vous:

Live booking demo

📅 Lundi 18 Décembre 2024

🕐 14:00 - 14:30

💰 $120.00

Comment souhaitez-vous payer?

10:26 AM

Mobile Money

10:27 AM

Super! Voici votre lien de paiement sécurisé:

LIEN DE PAIEMENT

pay.zenda.app/abc123

Vous recevrez une confirmation par SMS et WhatsApp après le paiement. À bientôt! 😊

10:27 AM

How WhatsApp Bot Works

1

Customer Messages

Customer sends a message to your WhatsApp Business number.

2

Bot Responds

Zenda bot greets them and shows available time slots.

3

Booking Confirmed

Customer selects time and bot sends secure payment link.

4

You Get Paid

Payment processed, booking confirmed, you're notified instantly.

Advanced WhatsApp Bot Features

Real-Time Availability

Bot checks your calendar in real-time and only shows available slots to customers.

Smart Reminders

Automatically sends booking confirmations and reminders before appointments.

Easy Rescheduling

Customers can reschedule or cancel bookings directly through WhatsApp chat.

Customer Recognition

Bot remembers returning customers and personalizes their booking experience.

Instant Receipts

Digital receipts sent automatically after payment via WhatsApp.

Human Handoff

Bot can transfer complex queries to you for personal attention when needed.

PAYMENT OPTIONS

Accept Payments Your Way

Give your customers flexibility with multiple payment methods. Get paid instantly with every booking.

Mobile Money

The most popular payment method in Africa. Accept payments from all major providers.

M-Pesa
Orange Money
Airtel Money
Vodacom M-Pesa
Processing Fee2.5% + $0.10
Settlement TimeInstant

Card Payments

Accept international and local credit and debit cards securely with PCI DSS compliance.

Visa
Mastercard
American Express
Local Cards
Processing Fee2.9% + $0.30
Settlement Time1-2 business days

Cash on Site

Let customers pay in person at your location. Track cash payments in your dashboard.

Pay at Location
Manual Confirmation
Payment Tracking
Digital Receipts
Processing Fee$0.00
Settlement TimeImmediate

Secure Payment Processing

All payments are processed through bank-level encrypted connections. We never store sensitive payment information on our servers.

PCI DSS Compliant

Highest level of payment security certification.

256-bit SSL Encryption

Same encryption used by major banks.

Fraud Protection

Advanced fraud detection and prevention.

Refund Management

Easy refund processing when needed.

Payment Summary

SECURE
ServiceInitial Consultation
DateDec 18, 2024
Time2:00 PM
Service Fee$120.00
Processing Fee$1.35
Total$95.00
Pay Securely

Your payment information is encrypted and secure

How Payments Work

Customer Books

Customer selects service and time slot.

Choose Payment

Selects mobile money, card, or cash.

Secure Processing

Payment processed with encryption.

Confirmation

Both parties receive instant notification.

You Get Paid

Funds transferred to your account.

Additional Payment Features

Digital Receipts

Automatic receipts sent via email and WhatsApp after every payment.

Easy Refunds

Process refunds with one click directly from your dashboard.

Deposit Options

Require deposits or full payment upfront to secure bookings.

Revenue Analytics

Track revenue by payment method, service type, and time period.

Tax Reporting

Generate tax reports and export transaction data for accounting.

Multi-Currency

Accept payments in local currency and USD with automatic conversion.

Payment Reminders

Automatic reminders for unpaid bookings and overdue payments.

Payment Links

Generate one-time payment links for custom amounts and services.

Complete Integration Ecosystem

Zenda works seamlessly with the tools you already use.

WhatsApp Business

Google Calendar

Mobile Money APIs

Payment Gateways

Need a Custom Integration?

Our API allows you to integrate Zenda with any platform or tool.

View API Documentation

Feature Comparison

See how Zenda stacks up against traditional booking methods.

FeatureZendaPhone BookingsManual CalendarOther Platforms
Custom Booking Links
WhatsApp Bot Integration
Mobile Money PaymentsLimited
Instant Payment Processing
Automated Reminders
QR Code GenerationLimited
Built for Africa
Starting PriceFREETime costTime cost$49+/mo

Real Results from Real Businesses

See the impact Zenda has on African merchants.

70%

Reduction in No-Shows

150%

Increase in Bookings

5hrs

Saved Per Week

98%

Payment Success Rate

“The WhatsApp bot is a game-changer. I get bookings while I’m sleeping, and payments are instant. My revenue increased by 40% in the first month!”

MK
Marie Kabila
Hair Salon Owner

“Mobile money integration was exactly what I needed. My clients confirm and pay deposits instantly—no more chasing payments.”

JM
Dr. Joseph Mwamba
General Practitioner

“Our event bookings tripled after sharing our Zenda link. It’s never been easier for customers to reserve and pay.”

PE
Pascal Etienne
Padel Court Manager

Ready to Transform Your Booking Process?

Start accepting bookings and payments instantly with Zenda’s powerful features.

14-day free trial
No credit card required
Cancel anytime