Help center

Get answers and support faster

Use the resources below to launch your booking page, connect payments, configure WhatsApp, and keep your team moving.

Popular help topics

Start with the area that best matches what you need today.

Account setup

Create your business profile, verify contacts, and publish your first booking page.

Bookings and calendar

Manage services, availability, blocked slots, reminders, and customer confirmations.

Payments and billing

Understand deposits, mobile money, subscriptions, and payout readiness.

WhatsApp and automation

Connect the bot, share payment links, and automate customer conversations.

Frequently asked questions

Short answers to the questions merchants ask most often.

How quickly can I launch a booking page?

Most merchants can create a business, add a service, and publish a shareable booking page in just a few minutes.

Which payment methods does Zenda support?

Zenda supports mobile money, card payments, and pay-on-arrival flows, depending on the service and business setup.

Can I use Zenda with multiple team members?

Yes. Team and multi-business workflows are supported on higher plans, and resource scheduling can be managed from the dashboard.

Does WhatsApp booking require a separate number?

You can connect an eligible WhatsApp Business number and configure how the bot handles bookings, confirmations, and payment prompts.

What should I do if customers cannot complete a booking?

Check service availability, payment settings, and business status first. If the issue continues, contact support with the booking link and the time the customer tried to book.

Need a hand from a real person?

Send us your question and we will help you unblock setup, payments, or customer booking issues.